Poor Communication
Re: Poor Communication
I would be frustrated to. Unless it was a doll I really wanted I would ask for my money back.
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Re: Poor Communication
! I don't understand why some people operate that way!
- Princessdollcollector6417
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Re: Poor Communication
I would be frustrated too. I understand giving them time. But at the same time, they should be in communication with you. If this continues, I would see about getting your money back. No communication would make me uncomfortable and make me wonder if it was a scam. I hope this will all work out for you.
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Re: Poor Communication
I hope it's not someone on here....
Re: Poor Communication
I agree when you pay , should really be shipped immediately follow complete payment , sorry you are going through this it must be frustrating
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Re: Poor Communication
And rightfully so Melinda... this is not right! You should be told when your baby has shipped with tracking information..._Melinda wrote: ↑Thu Jun 14, 2018 6:11 pm I hate it. When I spend good money on a doll, I expect to know when to expect the doll to be shipped and not to have to ask each day if it's on the way. I bought a doll I loved. Lack of communication has totally taken the thrill away. Maybe that sounds dumb but it really irritates me. Just tell me when it'll ship. And don't say you'll ship and then don't. I let my buyers know every step of the way. I'm feeling frustrated.
- susan oopsydaisy
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Re: Poor Communication
I'm so sorry. After the paypal payment was straightened out on your side Tuesday,I really intended to post her on Wednesday but had my mom's doctors appointment. I chatted with you about that on Facebook. I work Tuesday through Thursday as a tax accountant and was delayed leaving work today.... got home at 7:30 this evening. I should have done it Wednesday night instead and I truly am sorry.
- DianeLovesBabies
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Re: Poor Communication
Not a good way to handle a transaction in my honest opinion. If the person pays in full the baby needs to be shipped that day or the next without any delays.
Hugs,
Diane
Hugs,
Diane
Be happy and play with dolls!
- georgeanne
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Re: Poor Communication
So it seems initially Melinda there was a delay on your end in the beginning.susan oopsydaisy wrote: ↑Fri Jun 15, 2018 12:12 am I'm so sorry. After the paypal payment was straightened out on your side Tuesday,I really intended to post her on Wednesday but had my mom's doctors appointment. I chatted with you about that on Facebook. I work Tuesday through Thursday as a tax accountant and was delayed leaving work today.... got home at 7:30 this evening. I should have done it Wednesday night instead and I truly am sorry.
Last edited by georgeanne on Wed Jun 20, 2018 10:52 am, edited 1 time in total.
BRONX & COLT BORN 10/16/2015 Our Grandbabies, Forever in Our Hearts.
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- renee613
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Re: Poor Communication
I'm sorry you didn't get the doll but glad you got refunded.
Dolly Hugs, Renee
Re: Poor Communication
If you are selling something and the buyer has paid, you find time to post no matter what. or refund immediately - no excuses
Re: Poor Communication
Life happens people, why judge, jury, and punish this lady (continuously)? Read the comments of others possibly before you post. I ship from home as the last thing I am going to do is run 20 miles to the po for a someone especially in the heat of the late afternoon when the car is finally here..., nope it gets shipped by 5pm the next day from home.
Is this what this World has come to? INSTANT gratification? Even with postal items? Come on, give her a break. Please have heart.
Is this what this World has come to? INSTANT gratification? Even with postal items? Come on, give her a break. Please have heart.
hugs xo, Cat
Re: Poor Communication
I think 2-3 business days is an acceptable period for a seller to post after payment. We are all running small businesses where many of us work outside the home or attend to family/life. Heck, my internet will decide to go out at the most inopportune times. I do think it's important to touch base and let the buyer have a general idea of when you will mail or to let them know that you have had an unexpected delay if one arises.
I can't tell you how many times I will have a customer want you to wait on a payment, but expect you to mail immediately.
I can't tell you how many times I will have a customer want you to wait on a payment, but expect you to mail immediately.